.contact-hero {
  position: relative;
  padding: 6rem 0 4rem;
  overflow: hidden;
}

.contact-eyebrow {
  display: block;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--color-accent);
  margin-bottom: 1rem;
}

.contact-hero__title {
  font-size: clamp(2.5rem, 5vw, 4rem);
  font-weight: 800;
  color: var(--color-text-heading);
  line-height: 1.1;
  letter-spacing: -0.03em;
  margin-bottom: 1.5rem;
}

.contact-hero__sub {
  font-size: 1.125rem;
  color: var(--color-text-body);
  line-height: 1.6;
  margin-bottom: 0;
}


.aurora-container {
  position: absolute;
  top: -20%;
  left: 0;
  width: 100%;
  height: 140%;
  overflow: hidden;
  z-index: 0;
  pointer-events: none;
}
.aurora-blob {
  position: absolute;
  filter: blur(80px);
  opacity: 0.15;
  border-radius: 50%;
  animation: float 20s infinite ease-in-out;
}
.aurora-blob-1 {
  width: 400px;
  height: 400px;
  background: var(--color-accent);
  top: -100px;
  left: 20%;
  animation-delay: 0s;
}
.aurora-blob-2 {
  width: 350px;
  height: 350px;
  background: #ff5500;
  bottom: 100px;
  right: 15%;
  animation-delay: -10s;
}


.contact-channels {
  padding: 2rem 0 5rem;
  position: relative;
  z-index: 10;
}

.channels-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 1.5rem;
}

.channel-card {
  background: #ffffff;
  border: 1px solid #e5e7eb;
  border-radius: 20px;
  padding: 3rem 2.5rem;
  display: flex;
  flex-direction: column;
  transition: all 0.5s cubic-bezier(0.16, 1, 0.3, 1);
  position: relative;
  overflow: hidden;
  z-index: 1;
  box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.05), 0 2px 4px -1px rgba(0, 0, 0, 0.03);
}

.channel-card--recommended {
  border-color: #25D366;
  box-shadow: 0 10px 20px -5px rgba(37, 211, 102, 0.15), 0 4px 6px -1px rgba(0, 0, 0, 0.05);
}

.channel-card__badge {
  position: absolute;
  top: 1rem;
  right: 1rem;
  background-color: #25D366;
  color: white;
  font-size: 0.75rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  padding: 0.25rem 0.75rem;
  border-radius: 999px;
  z-index: 2;
}


.channel-card__icon {
  width: 48px;
  height: 48px;
  border-radius: 12px;
  background: rgba(0, 0, 0, 0.04);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 1.5rem;
  color: var(--color-text-heading);
  transition: transform 0.4s cubic-bezier(0.34, 1.56, 0.64, 1);
}


.channel-card--whatsapp .channel-card__icon {
  background: rgba(37, 211, 102, 0.1);
  color: #25D366;
}

.channel-card--chat .channel-card__icon {
  background: rgba(255, 122, 34, 0.1);
  color: var(--color-accent);
}

.channel-card h3 {
  font-size: 1.25rem;
  font-weight: 700;
  color: var(--color-text-heading);
  margin-bottom: 0.5rem;
}

.channel-card p {
  font-size: 0.95rem;
  color: var(--color-text-muted);
  margin-bottom: 1.5rem;
  flex-grow: 1;
}

.channel-card__sla {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.8125rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--color-text-muted);
  margin-bottom: 2rem;
}

.pulse-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  display: inline-block;
}

.pulse-dot--fast {
  background-color: #22c55e;
  box-shadow: 0 0 0 rgba(34, 197, 94, 0.4);
  animation: pulse-green 2s infinite;
}

.pulse-dot--medium {
  background-color: #f59e0b;
}

@keyframes pulse-green {
  0% { box-shadow: 0 0 0 0 rgba(34, 197, 94, 0.4); }
  70% { box-shadow: 0 0 0 6px rgba(34, 197, 94, 0); }
  100% { box-shadow: 0 0 0 0 rgba(34, 197, 94, 0); }
}

.channel-card .btn {
  width: 100%;
  justify-content: center;
}




.trust-banner {
  background-color: transparent;
  padding: 2rem 0 3rem;
  border-bottom: 1px solid #e5e7eb;
}

.trust-banner__inner {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 3rem;
}

.trust-stat {
  display: flex;
  align-items: center;
  gap: 1rem;
  color: var(--color-text-heading);
  font-weight: 600;
  font-size: 0.95rem;
}

.trust-stat__icon {
  color: var(--color-accent);
}

@media (max-width: 768px) {
  .trust-banner__inner {
    flex-direction: column;
    align-items: center;
    gap: 1.5rem;
  }
}


.support-trust {
  padding: 5rem 0;
  position: relative;
  z-index: 10;
}

.support-trust-header {
  margin-bottom: 4rem;
}

.support-title {
  font-size: clamp(2rem, 3vw, 2.5rem);
  font-weight: 700;
  color: var(--color-text-heading);
  margin-bottom: 1rem;
}

.support-subtitle {
  font-size: 1.125rem;
  color: var(--color-text-body);
}


.support-timeline {
  display: flex;
  align-items: flex-start;
  justify-content: center;
  max-width: 900px;
  margin: 0 auto 5rem;
  gap: 1rem;
}

.timeline-step {
  flex: 1;
  text-align: center;
  position: relative;
}

.step-number {
  width: 48px;
  height: 48px;
  background: var(--color-surface);
  border: 2px solid #e5e7eb;
  color: var(--color-text-heading);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 1.25rem;
  margin: 0 auto 1.5rem;
  box-shadow: var(--shadow-sm);
  transition: all 0.3s ease;
}

.timeline-step:hover .step-number {
  border-color: var(--color-accent);
  color: var(--color-accent);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

.timeline-step h4 {
  font-size: 1.125rem;
  font-weight: 700;
  color: var(--color-text-heading);
  margin-bottom: 0.5rem;
}

.timeline-step p {
  font-size: 0.95rem;
  color: var(--color-text-body);
  line-height: 1.5;
}

.timeline-connector {
  flex: 1;
  height: 2px;
  background-color: #e5e7eb;
  margin-top: 24px;
}

@media (max-width: 768px) {
  .support-timeline {
    flex-direction: column;
    align-items: center;
    gap: 2rem;
  }
  .timeline-connector {
    width: 2px;
    height: 30px;
    margin: -1rem 0;
  }
}


.support-metrics {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  gap: 2rem;
  max-width: 900px;
  margin: 0 auto;
}

.metric-card {
  background: var(--color-surface);
  border: 1px solid #e5e7eb;
  border-radius: 16px;
  padding: 2.5rem 2rem;
  text-align: center;
  box-shadow: var(--shadow-sm);
  transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.metric-card:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-md);
  border-color: var(--color-accent);
}

.metric-value {
  font-size: 3rem;
  font-weight: 800;
  color: var(--color-text-heading);
  line-height: 1;
  margin-bottom: 0.5rem;
  letter-spacing: -0.03em;
}

.metric-unit {
  font-size: 1.5rem;
  color: var(--color-accent);
}

.metric-label {
  font-size: 0.95rem;
  font-weight: 600;
  color: var(--color-text-muted);
  text-transform: uppercase;
  letter-spacing: 0.05em;
}